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What are the customer groups and characteristics of eBay?

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目前国内的C2C出口零售平台,主要以阿里系的速卖通(AE)、淘宝海外,以及亚马逊、eBay为主,商家直接入驻,可操作性较强;而兰亭集势、敦煌网等是B2C模式,商家将货品统一交给平台管理。

以商家操作性较强的速卖通、亚马逊、eBay为例,速卖通是阿里针对国际市场打造的C2C平台,运营和店铺管理模式与淘宝类似,强调发挥店铺自主的运营能力;而亚马逊是以产品为核心,只要有好的产品就能获得较大推荐;eBay的客户群体比较明显,以欧美消费者为主。

据速卖通小二介绍,目前平台已经覆盖200多个国家,其中俄罗斯、巴西、西班牙、印尼、美国是用户数和活跃度都较高的重点国家,平台上入驻的商家有20万多家。商家类目主要集中在服装、3C数码、运动、美容、汽配、家具、母婴等。这些主流类目的销量每天在千万级别以上,平台大促期间销量更会翻倍或者更多。

回顾电商出口零售市场的发展历程,起步于2010年,发展于2012年。最初相较于已经发展成熟的内销市场,出口零售尚属蓝海。因此,一些想要切入电商的创业者便选择了海外市场,以避开内销市场的激烈竞争。而随着出口零售平台的影响力和流量的增长,国外消费者对中国制造和品牌的认可,也吸引了一批互联网品牌开始布局海外市场渠道。

商家在海外市场的销售潜力,与产品类目有很大关联。众所周知中国是制造大国,一些加工制造类产品在海外会受到较大的认可。如,服装饰品、3C数码类商品等。但在金融危机之后,国内的服装制造企业和品牌大多将目标转移到内销市场,这从服装成为淘宝成交大类目也能看出。因而初期开拓海外市场的商家大多集中在饰品、家具、3C数码等类目。这其中非标类商品和标类商品在运营上又有很大区别

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电商创投事

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Currently, the domestic C2C export retail platforms are mainly AliExpress (AE), Taobao Overseas, Amazon, and eBay, where merchants directly enter the platform and have strong operability; while LightInTheBox and DHgate.com are B2C models, where merchants uniformly hand over goods to the platform for management.

Take AliExpress, Amazon, and eBay, which have strong merchant operability, as examples. AliExpress is a C2C platform built by Alibaba for the international market. Its operation and store management model is similar to Taobao, emphasizing the independent operation ability of stores; while Amazon is product-centric, and as long as there are good products, it can get a lot of recommendations; eBay's customer group is relatively obvious, mainly European and American consumers.

According to the AliExpress clerk, the platform has now covered more than 200 countries, among which Russia, Brazil, Spain, Indonesia, and the United States are key countries with high user numbers and high activity, and there are more than 200,000 merchants on the platform. Merchant categories are mainly concentrated in clothing, 3C digital, sports, beauty, auto parts, furniture, mother and baby, etc. The sales of these mainstream categories are more than 10 million per day, and the sales will double or more during the platform promotion period.

Looking back on the development of the e-commerce export retail market, it started in 2010 and developed in 2012. Initially, compared with the mature domestic market, export retail was still a blue ocean. Therefore, some entrepreneurs who wanted to enter the e-commerce industry chose overseas markets to avoid the fierce competition in the domestic market. With the growth of the influence and traffic of export retail platforms, foreign consumers' recognition of Chinese manufacturing and brands has also attracted a group of Internet brands to start laying out overseas market channels.

The sales potential of merchants in overseas markets is closely related to product categories. It is well known that China is a manufacturing power, and some processing and manufacturing products will be more recognized overseas. For example, clothing accessories, 3C digital products, etc. However, after the financial crisis, most domestic clothing manufacturers and brands have shifted their targets to the domestic market, which can be seen from the fact that clothing has become a major category of Taobao transactions. Therefore, most merchants who initially opened up overseas markets focused on categories such as accessories, furniture, and 3C digital products. There are big differences in the operation of non-standard products and standard products.

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